Expert
Biography
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David
J. Snowden
Social Complexity
& Knowledge
Expertise:
social complexity, narrative techniques and knowledge
management
Industries:
financial services, pharmaceutical, software, defense,
government
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Dave
Snowden is one of the leading figures in the movement towards
integration of humanistic approaches to knowledge management
with appropriate technology and process design. He pioneered
the use of narrative as a means of knowledge disclosure and
cross-cultural understanding. He conceived and developed the
Cynefin framework which has been recognized as one of the
first practical applications of complexity theory to management
science and builds on earlier pioneering work in knowledge
management.
Snowden
is director of the Cynefin
Centre for Organisational Complexity, anIBM Global Services
spin-off, which focuses on the development of the practice
of social complexity theory. Snowden was formerly the director
of the IBM Institute for Knowledge Management, where he led
programs on complexity and narrative.
He
regularly consults at board level with some of the world's
largest companies as well as to government and NGOs. He was
appointed as an advisor on sense-making to the Singaporean
Ministry of Defense. In addition he sits on a number of advisory
bodies including the British Standards Institute Committee
on Standards for Knowledge Management.
Snowden
is adjunct professor of knowledge management at the University
of Canberra, an honorary fellow in knowledge management at
the University of Warwick, adjunct professor at the Hong Kong
Polytechnic University and MiNE
Fellow at the Università Cattolica in Italy. Dave
Snowden has an MBA from Middlesex University and a BA in Philosophy
from Lancaster University.
Tom
Stewart, Editor of Harvard Business Review,
in
his latest book states that in the context of tacit knowledge
"Dave Snowden, (is) the best thinker I've found on the
subject ..."
although he also comments "he is Welsh and a bit mad."
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